Terms & Conditions
Terms and Conditions
A confirmed booking constitutes acceptance of all terms and conditions as stated.
Check in 2pm | Check out 10 am
Speed Limit: Throughout the park, the speed limit is 5 kph.
Noise Policy: Quiet time from 10 pm. No generators allowed at any time.
Vehicle Policy: Only one car per booking is allowed at all times. Strictly no tailgating is permitted.
Boat parking: cannot be accommodated on sites. Please use the beachfront public parking.
Helmets must be worn when riding bikes or scooters. No riding after dark or riding in or around the camp kitchen, amenities or boom gate.
EV charging on-site is not permitted. An EV charge point is located in the town centre.
Payment Policy:
• A deposit equal to the first night’s tariff is required to secure the booking.
• Full payment is due 14 days prior to arrival.
• A valid card is required at check-in to cover any incidentals or damages.
• All guests must be listed on the booking. The standard rate includes accommodation for two people; additional guests will incur extra charges.
• Site and accommodation fees must be paid in advance at all times.
Site & Cabin Conditions:
• One equipment type per caravan site (e.g. one van or one tent), No tents, swags, gazebos’s to be set up around cabins.
• One vehicle per site only.
• A maximum of 6 people is permitted per site.
• Equipment must be backed onto sites for safety and accessibility.
• Specific sites and cabin numbers are not guaranteed. Site and cabin preferences will be considered.
We work hard to keep our grass in top condition. Please do not use ground mats.
Cleaning and Damage Policy:
All cabins & sites must be left clean and tidy. If additional cleaning is required, or if there is any damage or loss of room/site nights, as a result of the condition in which the accommodation is left, a fee may be charged at the rate of cost to cover cleaning, repairs, or lost revenue.
BBQ’s of any kind are not permitted on or around accommodation
Park Conduct & Noise Policy:
• Quiet time is from 10:00 PM – 8:00 AM.
• Loud parties, excessive noise, foul language or illegal behaviour are not acceptable and may result in eviction.
• Smoking is prohibited within 10m of playgrounds and in shared amenities (BBQ, kitchen, laundry, etc.).
• Children must be supervised at all times including in amenities, games room, playground and water park.
• Campfires & coal, wood or heat bead fuelled BBQ’s are not permitted at any time.
• Generators are not permitted at any time.
• Please ensure that children do not play around the amenity blocks, boom-gate and the main entrance to the park.
Vehicles & Visitors:
• Visitors must register at reception, park outside, and are permitted between 9am–9pm.
• Visitors are not permitted to bring pets.
• Guests are responsible for visitor behaviour.
Cancellation Policy:
• More than 14 days before arrival: Full refund, less a $25 admin fee, or option to hold full credit valid for 12 months.
• Within 14 days (peak) or 7 days (off-peak): No refund.
• Peak periods include: Summer school holidays, Easter, long weekends & local events.
• Off-peak is all other times.
• No refunds for early departures, weather, Covid, or late arrivals.
• Seasonal promotions may carry non-refundable conditions, clearly noted at booking.
• Prices are subject to change.
Privacy Policy:
This park is operated by the Belgravia Group, and your information is managed in accordance with the Belgravia Privacy Policy.
https://www.belgraviagroup.com.au/privacy-policy/